Field notes

Stories from the show floor.

First-hand stories and practical guidance on running customer meetings, booth coverage, and team schedules at trade shows and field events.

Blog > Jason Friedlander


How Knowhere handles 200 customer meetings across three days

wo hundred customer meetings across three days breaks a spreadsheet by day two. How to book the exact person in a genuinely open slot, at conference scale.

Jason Friedlander · July 8, 2026

Why does software to run booth meetings cost $7,500 an event?

Why software to run booth meetings costs $7,500 to $50,000 a year, what a custom quote really means, and what fair pricing looks like.

Jason Friedlander · June 19, 2026

Will my sales team actually use event meeting software?

Sales teams abandon event meeting software when it is built for the manager. The three things a rep actually needs, and how to test for adoption before you buy.

Jason Friedlander · June 17, 2026

How do you coordinate customer meetings across multiple reps at an event?

Coordinating customer meetings across multiple reps at an event is a single live view problem. How to keep rooms, reps, demo stations, and meetings true at once.

Jason Friedlander · June 15, 2026

Do you need software to run meetings at an event, or is a spreadsheet enough?

When a spreadsheet is genuinely enough for event meetings, and when it quietly costs you meetings. The cost has changed the answer.

Jason Friedlander · June 11, 2026

What software do field marketers use to run customer meetings at events?

Event management software runs the conference for the organizer. Field marketers running a booth need the opposite. How to tell the two apart.

Jason Friedlander · June 9, 2026

Can you use Chili Piper for trade shows?

Teams repurpose Chili Piper to book booth meetings. It works to a point. Where an inbound web-lead tool stops being enough for a physical event, and what to use instead.

Jason Friedlander · June 9, 2026

Why your calendar and your spreadsheet both fail at event coordination

Your calendar manages time. Your spreadsheet manages data. Event coordination is the intersection, and neither tool manages the intersection.

Jason Friedlander · May 19, 2026

What you actually manage at a trade show booth

You are coordinating four things at once at a booth — rooms, demo stations, the team, and customer meetings. They all collide on one timeline. That collision is work.

Jason Friedlander · May 18, 2026

See your next show before it happens

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